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Warranty Claim Form

Nelson-Rigg products are warranted to be free from defects in materials or workmanship during the specified warranty period and apply only to the original purchaser of the product with a copy of the original sales receipt. This warranty applies only when the product is used for the purpose intended, under normal conditions, and does not apply to damages caused by improper use, accidents, normal wear and tear or natural breakdown of the materials caused from the elements. During the warranty period Nelson-Rigg will repair or replace (at our discretion) the product if it becomes defective, malfunctions, or otherwise fails to conform to this warranty. Submission of this Warranty Claim form does not guarantee a repair or replacement of any products. Once our Customer Service Representatives reviews your submission form, an email with your Return Authorization number and shipping instructions will be sent. If additional information is needed and/or photos are required, one of our representatives will contact you directly. Customer is responsible for all inbound shipping charges on any products sent to us for warranty repair or replacement. This warranty does not cover any international freight, duty or custom charges or any other costs associated with transportation of the parts or product.

Before completing this form, please ensure the following:

3518-A Lake Center Dr.
Santa Ana, CA 92704
Tele:  (714) 850-1811  Fax: (714) 850-1848
e-mail: info@nelsonrigg.com